Shipping, Returns, Refunds, T’s,

C’s and Policy

It is the clients and customers responsibility to read all the below information, prior to booking.

Flirty Co Services Booking Policy:

To Secure your appointment, a $40 deposit is required at the time of your booking.

If you cancel or reschedule your appointment within 72 hours or less of the scheduled time, the $40 deposit will be forfeited. If you cancel less of 24 hours, you will be charged 50% of your booking total. If you cancel within 4 hours or fail to show to your scheduled appointment time, you will be charged 100% of the appointment cost to cover the missed service. If you arrive late to your scheduled appointment we will do our best to complete as much of the service within the remaining scheduled time and will be charged at full price , if you are more then 20 mins late this will be considered a no show.

The $40 deposit will be held on your account for any future bookings made in-store and will be applied towards upcoming appointments. if you chose to rebook online the deposit can be used towards your next upcoming appointment. Deposits are valid for 90 days without a future booking. deposits are non refundable, however if you provide the correct notice, you’re deposit can be used towards your next appointment within the 90 days.

We understand that things come up and life happens, but we kindly ask for your cooperation in respecting this policy to ensure that we can continue providing excellent service to all our clients. *By booking your appointment you herby agree to these terms and conditions.

Returns Policy Store Purchases:

If you are unsatisfied with your order for any reason then please contact us within 14 days from the purchase date. We will not accept returns after 14 days. The item must be unopened and in the same condition you received it. The buyer is responsible for return shipping costs. Please note that for change of mind or incorrect purchase we supply a store credit only and any shipping costs will be forfeit. Once you have sent the item back please allow 14 days for us to receive and inspect the item. Once we are satisfied it is in acceptable condition we will contact you and provide a store credit code. If your item arrives damaged or not as described, please contact us as soon as possible and we’ll organize either a replacement or a full refund. We may require the item to be returned, however this will be at our expense once we have inspected the fault. Once you have returned the item please allow 14 days for us to receive and inspect it. Once we have done so we will contact you and provide a refund or replacement. Please contact us for return address.

Shipping:

Standard AUS shipping is a flat rate of $14.99 Please allow 1-7 business days after dispatch.

Express AUS shipping is flat rate of $19.99 Please allow 1-3 business days after dispatch.

Free standard AUS shipping on all orders over $250.

In Store Pickup:

In store pickup is available at our Birtinya, Sunshine Coast location. Our address is Shop 202C, 67 Regatta Blvd, Birtinya 4575. Please text 0403942657 or message our Instagram, to arrange pick up time.

Privacy Policy:

Please note that there are images contained on this website that are for example purposes only and are not owned by Flirty Lashes Wholesale. Flirty Lashes Wholesale does not authorise the redistribution of the content displayed on this site.

Terms & Conditions:

All prices are subject to change without notice and we reserve the right to correct any errors or omissions. Please note that any damage or lost parcels after being sent from our store, will be under the courier policy and insurance. We are not liable for any errors made on their part.

Refund Policy for Flirty Co Services:

In the unlikely event that you’re unhappy with your service, please contact us within 72 hours of your appointment. You will be welcomed back for a complimentary assessment and next steps. Please note as a serviced based business, we do not offer refunds. 

Refund and Deposit Policy for Flirty Co’s Lash & Beauty Training Academy

In-Person Courses:

Booking Fee: A non-refundable booking fee of $500 is required for a 2-day course and $1000 for a 4-day course upon booking your date. This booking fee will be deducted from the total amount due.

Payment Terms: The remaining balance of your course fee is due on the first day of your course.

Cancellation Policy: If you cancel your booking with less than 3 days’ notice or fail to show up, an additional charge of $350 per day will apply.

Online Courses:

Payment Terms: All online courses must be paid in full prior to enrollment confirmation.

Note: We do not offer refunds on any of our training programs or eBooks. Please ensure you review our policies and course details carefully before making a payment.

If you have any questions or need further clarification, feel free to reach out to our support team. We’re here to help! training@flirtyco.com.au

All White Smiles & Teeth Whitening

INFORMED CLIENT CONSENT FOR TEETH WHITENING TREATMENT

By booking and having a teeth whitening procedure,

you agree to the below statement. 

GENERAL: I acknowledge that I am purchasing a self-administered teeth whitening kit that is designed to whiten the colour of my teeth. As a part of the purchase, I am asking for assistance in the use of my teeth whitening kit, and I understand that I will be allowed to use a specially designed LED Lamp in order to accelerate the whitening process.

Most natural teeth can benefit from a teeth-whitening treatment, I understand that everyone’s teeth are different and that results will vary. I understand that people with yellowish teeth generally get the best results and that if my teeth have spots due to tetracycline use (grayish tint) or fluorosis, these will be difficult to whiten. Also, if I have artificial teeth, caps, crowns, veneers, porcelain, composite or other restorative materials, I shouldn’t expect dramatic results from this treatment because the peroxide gel will not whiten (or damage) artificial dental work. Also, I am aware that my teeth will never be whiter than the white colour my genes naturally allow. Potential risks although whitening treatments are generally safe, I understand that some of the potential complications of this treatment include, but are not limited to:

GUM/LIP IRRITATION: Whitening gel that comes in contact with gum tissue or the lips during the treatment may cause inflammation or whitening of these areas. This is due to inadvertent exposure of small areas of those tissues to the whitening gel. The inflammation and/or whitening of gums and lips is transient, and the colour change of the gum tissue should reverse within 30 minutes. I may feel a stinging and tingling sensation on these soft tissues during the treatment if the gel comes in contact with them.

TOOTH SENSITIVITY: Although uncommon, some customers can experience some tooth sensitivity during the first 24-48 hours after the whitening treatment. People with existing sensitivity, recently cracked teeth, micro-cracks, open cavities, leaking fillings, exposed roots, or other dental conditions that cause sensitivity may find that those conditions increase or prolong tooth sensitivity after the treatment.

SPOTS OR STREAKS: Some customers may develop white spots or streaks on their teeth due to calcium deposits that naturally occur in teeth. The peroxide gel does NOT cause these spots. The gel just brings the already existing calcium deposits out and makes them visible again. These usually diminish over time.

RELAPSE: After the treatment, it is natural for teeth colour to regress somewhat over time. This is natural and should be very gradual, but it can be accelerated by exposing the teeth to various staining agents, such as coffee, tea, tobacco, red wine, colas, etc. I realise that I should not eat or drink anything except water during 60 minutes after the treatment because the gel opens the pores of my enamel and makes my teeth very vulnerable to staining agents. I understand that the results of the treatment are not intended to be permanent and that secondary, repeat or touch-up treatments may be needed for me to maintain the colour I desire for my teeth.

ELIGIBILITY: I understand that this treatment CANNOT be used by pregnant or lactating women, people under the age of 16, people with gum disease, open cavities, leaking fillings, or other dental conditions, or people with a known allergy

to peroxide and/or to aloe vera. I am not currently taking photoreactive drugs or have consulted with my physician about the use of an LED accelerator lamp with these treatments (Chlorthiazide, Hydrochlorothiazide, Chlorthalidone, Naprosyn, Oxaprozin, Nabumetone , Pirozicam, Doxycycline, Ciprfloxacin, Ofloxacin, Psoralens, Democlocyline, Norfloxacin, Sparfloxacin, Sulindac, Tetracycline, St. John’s Wart, Isotretinoin, Tretinoin). People that have had braces removed should wait for cement residue to wear off before getting a teeth whitening treatment and people with a piercing or other metal objects in the oral cavity should remove them before the treatment as they may turn black. If I feel a sharp pain on a particular tooth during the treatment I should stop the treatment and contact my dentist since this could be a sign of an open cavity.

I agree to All White Smiles Policy. I understand if I’m not happy with my results, I need to contact them within 72 hours of the procedure. I also understand that no refunds will be issued.

By booking in at Flirty Co/All White Smiles, I indicate that I am not ineligible as per the criteria listed above, that I have read and fully understand this policy including the possible risks, complications and benefits that can result from the treatment, and that I am performing this treatment under my own responsibility and will not hold All White Smiles or Flirty Co, its owners or any of its employees liable for any of the above risks that I may experience. I also certify that I have healthy teeth and gums.

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